This policy explains how Pierre Family Renovations LLC (“Pierre Family Renovations,” “we,” “us,” or “our”) handles information submitted through our website, text messages, phone calls, and project inquiries.
Information we collect
We may collect information you voluntarily provide, including your name, telephone number, email address, property ZIP code or address, project details, photographs, desired timeline, and communications with us. Our website may also receive basic technical information normally provided by a browser or hosting service, such as device type, browser type, approximate location, and access logs.
How we use information
We use information to respond to inquiries, discuss requested work, schedule property visits, prepare estimates or proposals, communicate about projects, maintain business records, improve our services, prevent misuse, and comply with legal obligations.
Text messages and calls
When you use the estimate form, your device opens a text message for you to review and send. We may respond by text or telephone about that inquiry. Message and data rates may apply. You may ask us to stop nonessential text communications at any time by replying STOP or contacting us. We do not condition a purchase on consent to receive marketing messages.
How we share information
We do not sell personal information. We may share information only as reasonably necessary with service providers, subcontractors, professional advisers, insurers, payment processors, government authorities, or others involved in evaluating or performing requested work, protecting rights and safety, complying with law, or completing a business transaction.
Data retention and security
We retain information only as reasonably necessary for the purposes described above, legal and accounting requirements, dispute prevention, and business records. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure. Please do not send Social Security numbers, banking credentials, passwords, or other highly sensitive information through the website or ordinary text messages.
Cookies and third-party services
Our hosting provider and linked services may use essential cookies, logs, or similar technologies to operate and secure the website. Third-party websites and services have their own privacy practices, which we do not control.
Your choices
You may request access to, correction of, or deletion of information you submitted, subject to legal and recordkeeping requirements. You may also opt out of nonessential communications.
Children’s privacy
This website is intended for adults seeking property-improvement services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as our practices or legal obligations change. The effective date above identifies the current version.
Contact us
Pierre Family Renovations LLC
South Florida, United States
estimates@pierrefamilyrenovations.com
954-669-3605